Gorgias

Add the registration information to the customer info in Gorgias, so its possible to see product registrations/warranties information in Gorgias

Setup

Within Gorgias, there is http integration which allow Gorgias to call any api endpoint and get information about it and display in Gorgias

Please following the Gorgias http integration to set it up

HTTP Integrationsdocs.gorgias.com

Within the integration, it will ask for a endpoint - this is the endpoint of the app api that will provide information about the email/customer in Gorgias

Obtain the endpoint from the app

The endpoint for Gorgias from the app is at

https://api.productcares.com/api/gorgias/users?email={{ticket.customer.email}}

The above endpoint will need authroization token (api key for the app) in the header as mentioned in the Gorgias HTTP Integration, the authorization token can be obtain in the App admin > App settings > General > API access token